Terms & Conditions

Version 2026-09-21 · last updated 21 September 2026

1. What this is

eldrn.com is run by Grete Invest AB, Mor Annas Brygga 40, 181 30 Lidingö, Sweden (“we”). Eldrn is a free, browser-based multiplayer strategy game. By creating an account you agree to these terms. If you do not agree, do not create an account.

The game is in alpha. It will contain bugs, balance will change, and features may be added or removed without notice.

2. Your account

• You must be 16 or older to create an account.
• One account per person. We verify an email address and a phone number once at registration, and that pairing is what enforces this. Multiple accounts controlled by the same person (“multi-accounting”) is the one form of cheating that most damages a shared world, and it is grounds for removing every account involved.
• You are responsible for keeping access to your phone and email. Anyone who can receive your SMS code can sign in as you.
• Accounts are personal. Do not sell, share, or transfer them.

3. Fair play

These are the things that will get an account suspended or removed:

• Running more than one account, or playing someone else’s account for them.
• Automating play — bots, scripts, or tools that act on your behalf. The game’s own AI villages are clearly marked and bound by the same rules as you.
• Exploiting a bug rather than reporting it. Reporting one is welcome.
• Harassment, threats, hate speech, or spam in chat or village names.
• Attempting to disrupt, overload, or gain unauthorised access to the service.

We may remove content, reset state, suspend an account, or refuse service. Where a decision is not obvious, we will say why.

4. Seasons

Eldrn is played in seasons on a persistent world. Your villages, armies and research carry on from one season to the next. A season is a scoring window: it has its own missions, gold and crown, and is scored on what you gain and win during it — not on what you already held — so a player who joins later competes on equal terms from the day they join.

We may change balance, add land to the map, or retire a world with reasonable notice. Nothing you buy carries a guarantee of lasting beyond that.

5. Gems and payments

Gems are a virtual in-game item with no monetary value. They cannot be exchanged for money, transferred between accounts, or redeemed outside the game.

Gems buy time, never power. They shorten a build, research or training timer that is already running. They cannot buy resources, soldiers, generals, warrants, combat bonuses, or progress toward winning a season. This is a design commitment, not a temporary state.

All purchases are final. Gems are not refundable. They are delivered the moment payment clears, and once credited a purchase cannot be reversed.

• If you are in the EU/EEA you have a statutory 14-day right of withdrawal on digital purchases. By buying gems you are asking us to deliver them immediately, and you acknowledge that this right is lost once they are credited.
• Unused gems are not refunded when a season ends or an account is closed.
• If an account is removed for breaching section 3, unused gems are forfeited.
• A bug, a rollback, a balance change, a lost battle, or a season ending is not a ground for a refund. Buy gems for what they do the moment you spend them, not for what you expect the game to be later.

The only exception is the one the law does not let us remove: if gems are charged for and never credited, or a payment is taken in error, contact us and we will put it right.

Purchases are processed by Stripe. We never see or store your card details.

6. Availability, bugs, and your own risk

You play at your own risk. Eldrn is in alpha and is developed in the open. It will contain bugs. Battles may resolve wrongly, timers may misfire, progress may be lost or rolled back, balance will be changed, and features you rely on may be altered or removed. None of that is a ground for compensation or a refund.

The service is provided as is, with no guarantee of uptime or of data preservation. We may take it down for maintenance, or permanently, and will give reasonable notice where we can. Nothing in these terms limits liability for death, personal injury, or fraud, or any liability that cannot be limited by law.

7. Your content

You keep ownership of what you write in chat and in names. You grant us the licence needed to store and display it inside the game. Do not post anything you do not have the right to post.

8. Ending it

You may delete your account at any time — see Privacy & GDPR for how, and what happens to your data. We may close an account that breaches these terms.

9. Changes

We will update these terms as the game changes. The version is recorded against your account when you accept it, so a material change can be identified and re-accepted.

10. Law

These terms are governed by Swedish law. If you are a consumer, you keep the protections of the mandatory law of your own country of residence, and you may bring proceedings there.

Contact

jenspeter@gmail.com